I found this interesting blog post written by Andrew Kucheriavy, the founder and CEO of Intechnic, a company that specializes in information design and content strategy consultancies. In the article, Mr. Kucheriavy outlines the template that his organization uses in advising clients on effective website redesigns. Good insight from a real world participant in the field!
Today (February 24) is World Information Architecture Day, and it was marked by networking events all over the world. I was intrigued by the location of one of these events. It was in Hong Kong, at a place called 21/F The Hive. That sounded to me like the name of a nightclub–which would certainly be a noteworthy place to hold a symposium on information architecture–but according to thehive.com.hk, The Hive is “Asia’s most diverse coworking community.” This description, and the other information on the webpage, makes me wonder if the name was chosen in order to evoke the industriousness of a hive of bees. It is described as “5 floors of contemporary open plan workspace with hotdesks, dedicated workstations, stylish private offices and a lovely outdoor sun terrace.” That alone would make me want to work there, even if I don’t know what a hotdesk is and even if there are any number of reasons it would be impossible for me to relocate to Hong Kong. Still, it’s tempting to imagine being able to go there for next year’s WIA Day.
I stumbled across this article a couple weeks ago just as we starting this class. It is from 2015, so not recent; however, it lists a plethora of UX tools (including some of the ones we are utilizing this semester). I particular like that it includes a chart that breaks down the capabilities of each tool so that you can determine which would work best per situation.
If you have time, I would look at some of the conceptual designs that this firm has come up with. Pretty impressive.
One of the first questions we addressed in this class was “What does it mean when we talk about UX?” It may not surprise you that according to the article I found at link #1 (below), even people who work in IT are not clear on what exactly a UX designer does. For that reason, the author of this article says that “as a UX designer, you’ll often find your first task in a new job is clearly explaining the value you’ll be bringing to the company and how you’ll bring that about.” I found that choice of words interesting because in one of our readings, Leisa Reichart defines one of the responsibilities of UX is to increase the value of the business for the customer. So the value you’ll bring to the company is to bring more of the company’s value to the customer, in ways that go beyond the utility of the product, but you have to be able to explain exactly how you will do that.
Link #2 (below) is for a description of an online course, sponsored by the Society for Technical Communication, titled “Cognition and Usability: Applying Principles from Cognitive Science to User Experience Design.” It is a four-week course with several substantive takeaways, but in a nutshell it bills itself as a way to help technical communicators “better understand the needs and expectations of different audiences and create products designed to meet them.” UX design is a booming industry, and the cost of the course, which is not insignificant, is an indicator of the importance of this topic.
Link #1: https://careerfoundry.com/en/blog/ux-design/what-does-a-ux-designer-actually-do/
Link #2: https://www.stc.org/course/cognition-usability-applying-principles-cognitive-science-user-experience-design/