by Guiseppe | Oct 15, 2025 | Artificial Intelligence, Content Strategy, Technical Communication
Artificial intelligence is changing how organizations plan, produce, and manage content. But the shift isn’t only about automation: it’s about communication. As AI tools become part of everyday workflows, a new competency is emerging at the heart of content...
by Guiseppe | Sep 30, 2025 | Artificial Intelligence, Technical Communication
The $1.5 Billion Anthropic Settlement marks a turning point in how courts, companies, and creators are grappling with the use of copyrighted works in AI training. For technical communicators, the case is less about numbers and more about precedent. It shows that the...
by Guiseppe | Sep 3, 2025 | Artificial Intelligence, Technical Communication
Over the past year, stories about artificial intelligence have dominated headlines. Most of them focus on breakthroughs in generative tools, productivity gains, or fears of job replacement. Far fewer talk about the material reality behind these systems: the immense...
by Guiseppe | May 19, 2025 | Artificial Intelligence, Content Strategy, Technical Communication, Writing
If you’ve worked with generative AI tools in the past year, you’ve likely experienced two things: awe at how fast they work, and unease at how confidently they get things wrong. That tension, between automation and accuracy, scale and control, isn’t just a bug. It’s a...
by Guiseppe | May 5, 2025 | Artificial Intelligence, Education, Technical Communication
In early 2025, a group of researchers secretly deployed a language model on Reddit’s r/ChangeMyView, a subreddit designed for thoughtful debate. Without users’ consent, the AI participated in over 1,000 discussions, crafting persuasive responses designed to mimic real...
by Guiseppe | Apr 28, 2025 | Artificial Intelligence, Contextual Inquiry, Technical Communication, User Research, UX
As technical communicators and UX researchers, we know that asking the right questions is the foundation of meaningful design. Contextual inquiry, or observing users in their environments and probing into their workflows, has long been a cornerstone method. But as...
