by Guiseppe | Apr 14, 2026 | Artificial Intelligence
One of the challenges of talking about AI in technical communication right now is that too many conversations remain either too abstract or too simplistic. We hear that AI is changing hiring. We hear that résumés now need to be “optimized” for machines. We hear that...
by Guiseppe | Apr 8, 2026 | Artificial Intelligence
If you’ve been following conversations about AI in technical communication, you’ve probably noticed a pattern by now. The loudest claims are often the least useful. AI will replace writers. Prompting is strategy. Automation will solve documentation bottlenecks on its...
by Guiseppe | Apr 1, 2026 | Artificial Intelligence
Over the past few years, conversations about AI and work have tended to swing between two extremes. On the one hand, AI is often framed as an unstoppable force that will eliminate large categories of jobs. On the other hand, it is treated as just another tool, one...
by Guiseppe | Mar 25, 2026 | Artificial Intelligence
Technical communication has always been a field that lives at the intersection of systems and people. We do not just explain technology. We analyze situations, structure information, design workflows, and evaluate whether communication actually works for the people...
by Guiseppe | Mar 11, 2026 | UX
User research is one of the core practices of UX. Yet many modern UX teams conduct research in ways that capture only the most obvious insights from users. Surveys, quick interviews, and rapid usability sessions can help validate ideas, but they often miss the deeper...
