Hello, I’m Dr. Guiseppe Getto
A Professor, Ux researcher, AI Specialist, and content strategist
Me in a Nutshell
I’m an Associate Professor of Human-Centered Information Design and Technology and Director of the M.S. in Technical Communication Management at Mercer University. I’m also a researcher, teacher, and consultant. I specialize in UX, content strategy, and AI, and help people enhance their communities and organizations through innovative communication solutions.
Research Agenda
My research explores how UX, content strategy, AI, and participatory research methods can empower communities and organizations to solve problems and drive meaningful change.
Teaching Philosophy
I believe that in a democratic society all citizens deserve equal access to the most effective means of communication.
Consulting Expertise
My clients are people who want to develop better content, better SEO, better user experiences, better writing, better designs, and better reach for their target customers, clients, and donors.
Research Publications
I’ve published research on UX, content strategy, AI, technical communication, community engagement, and many other related topics.
Published Poet
I’m a published poet. Visit my poetry website to learn more about my creative work.
CV and Resume
Learn more about my academic and practitioner work experience.
my blog about ux, content strategy, AI, technical communication, and more
AI-Infused Technical Communication: A Call for Human-in-the-Loop Approaches to Writing, Pedagogy, and Practice
One of the challenges of talking about AI in technical communication right now is that the conversation is moving faster than our shared frameworks for understanding it. Over the past few years, generative AI has gone from something many of us were experimenting with...
User Research Methods in Technical Communication: What We Can Learn from Research Across Contexts
One of the challenges of talking about user research methods in technical communication is that we often assume we are all talking about the same thing when we are not. In some contexts, user research is treated as a carefully scoped, methodologically rigorous...
Using AI for Resumes: What Technical Communicators Can Learn from the AI Life Cycle
One of the challenges of talking about AI in technical communication right now is that too many conversations remain either too abstract or too simplistic. We hear that AI is changing hiring. We hear that résumés now need to be “optimized” for machines. We hear that...