by Guiseppe | Oct 15, 2025 | Artificial Intelligence, Content Strategy, Technical Communication
Artificial intelligence is changing how organizations plan, produce, and manage content. But the shift isn’t only about automation: it’s about communication. As AI tools become part of everyday workflows, a new competency is emerging at the heart of content...
by Guiseppe | Sep 30, 2025 | Artificial Intelligence, Technical Communication
The $1.5 Billion Anthropic Settlement marks a turning point in how courts, companies, and creators are grappling with the use of copyrighted works in AI training. For technical communicators, the case is less about numbers and more about precedent. It shows that the...
by Guiseppe | Sep 15, 2025 | User Research, UX
User research methods are now at the heart of organizations that develop products and services ranging from mobile apps to healthcare programs. But not all organizations approach user research in the same way. In my new chapter in the book Tactical Approaches to...
by Guiseppe | Sep 9, 2025 | UX
Artificial intelligence is transforming workplaces across industries, and technical communication is no exception. Yet despite the attention AI receives in the media, we still know very little about how practitioners in our field are actually using it. That is why we...
by Guiseppe | Sep 3, 2025 | Artificial Intelligence, Technical Communication
Over the past year, stories about artificial intelligence have dominated headlines. Most of them focus on breakthroughs in generative tools, productivity gains, or fears of job replacement. Far fewer talk about the material reality behind these systems: the immense...
