by Guiseppe | May 5, 2025 | Artificial Intelligence, Education, Technical Communication
In early 2025, a group of researchers secretly deployed a language model on Reddit’s r/ChangeMyView, a subreddit designed for thoughtful debate. Without users’ consent, the AI participated in over 1,000 discussions, crafting persuasive responses designed to mimic real...
by Guiseppe | Apr 28, 2025 | Artificial Intelligence, Contextual Inquiry, Technical Communication, User Research, UX
As technical communicators and UX researchers, we know that asking the right questions is the foundation of meaningful design. Contextual inquiry, or observing users in their environments and probing into their workflows, has long been a cornerstone method. But as...
by Guiseppe | Apr 22, 2025 | Artificial Intelligence, Technical Communication, Writing
As technical communicators, we’re no strangers to automation. We’ve been using templates, macros, content management systems, and structured authoring tools for decades. But generative AI—tools like ChatGPT, Claude, and Gemini—introduces a new kind of automation. One...
by Guiseppe | Apr 15, 2025 | Artificial Intelligence, Education, Teaching, Technical Communication
There’s a growing divide—and opportunity—between those who build AI tools and those who communicate how, why, and for whom they should be used. As artificial intelligence becomes more embedded in professional workflows, technical communicators are increasingly asked...
by Guiseppe | Apr 8, 2025 | Content Strategy, UX
In the ever-evolving landscape of technical communication, content strategy in user experience (UX) design has become increasingly significant. Technical communicators are uniquely positioned to bridge these disciplines, enhancing both the clarity of content and the...
