my Blog
Read my posts about UX, content strategy, AI, technical communication, and more
Why Context Engineering Is the Next Big Thing for Technical Communication
Technical communication has always been a field that lives at the intersection of systems and people. We do not just explain technology. We analyze situations, structure information, design workflows, and evaluate whether communication actually works for the people...
Triangulating Insight: The UX Research Skills Needed to Capture the Most Important Data
User research is one of the core practices of UX. Yet many modern UX teams conduct research in ways that capture only the most obvious insights from users. Surveys, quick interviews, and rapid usability sessions can help validate ideas, but they often miss the deeper...
BLS Projects Just 1% Growth: What the AI Impact on Technical Writing Really Looks Like
The Bureau of Labor Statistics projects just 1 percent growth in technical writing jobs from 2024 to 2034. That translates into a net gain of about 500 jobs over an entire decade, moving from roughly 56,400 positions to 56,900 nationwide, according to the Occupational...
From Adoption to Accountability: What the AI Impact on Business Means for Technical Communication
Artificial intelligence is no longer a fringe technology for businesses. According to a recent report from the U.S. Census Bureau, AI tools are increasingly being integrated into everyday business operations, from customer service to internal decision-making. What...
What a Recent Figma Report Reveals About AI and Design as Collaborative, Not Isolated, Work
Recent conversations about AI often frame it as a replacement. AI replaces designers. AI replaces writers. AI replaces coders. What gets lost in that framing is the reality of how work actually happens inside organizations. A recent report from Figma on shifting roles...
Why UX Can’t Be an Afterthought as AI Replaces Coders
The idea that AI could completely replace coders is no longer speculative. Tools that generate, refactor, and debug code are increasingly framed as substitutes for human developers rather than supports. That framing matters, because when AI replaces coders, it also...
How Personas Can Advance Social Justice in Engineering
In my newest article with Michael Kerr Griffin, Using Personas as a Multidisciplinary Design Tool for Social Justice in Engineering, we propose a structured workflow for bringing personas into engineering design so human factors sit alongside feasibility and...
What a Textual Analysis of UX Job Ads Reveals About the Future of Technical Communication
The UX job market is evolving fast, and technical communication programs need to keep up. In my new article with Bremen Vance, UX Research, Management, and Design: What a Textual Analysis of UX Job Ads Means for Technical Communication, published in IEEE Transactions...
Prompt Engineering for Content Strategy: The New Skill for Managing Content
Artificial intelligence is changing how organizations plan, produce, and manage content. But the shift isn’t only about automation: it’s about communication. As AI tools become part of everyday workflows, a new competency is emerging at the heart of content...