my Blog

Read my posts about UX, content strategy, technical communication, and more

Content Strategy in Technical Communication

People from many different walks of life are increasingly hungry for technical content, whether that content contains patient information, complex learning outcomes, or directions for repairing a broken device. As technical content grows in importance, from marketing...

Designing Professional Communication Across Cultures

I recently co-edited a special issue of Connexions International Professional Communication Journal on the topic of "Designing Professional Communication Across Cultures" with Quan Zhou. As part of the special issue, several scholars from the field of Technical and...