by Guiseppe | May 19, 2025 | Artificial Intelligence, Content Strategy, Technical Communication, Writing
If you’ve worked with generative AI tools in the past year, you’ve likely experienced two things: awe at how fast they work, and unease at how confidently they get things wrong. That tension, between automation and accuracy, scale and control, isn’t just a bug. It’s a...
by Guiseppe | Apr 8, 2025 | Content Strategy, UX
In the ever-evolving landscape of technical communication, content strategy in user experience (UX) design has become increasingly significant. Technical communicators are uniquely positioned to bridge these disciplines, enhancing both the clarity of content and the...
by Guiseppe | Oct 25, 2022 | Content Strategy, Education, Teaching, Technical Communication
This comprehensive text provides a how-to guide for content strategy, enabling students and professionals to understand and master the skills needed to develop and manage technical content in a range of professional contexts. The landscape of technical communication...
by Guiseppe | Oct 6, 2022 | Content Strategy, Education, Technical Communication
My newest article, What content strategists do and earn: Findings from an exploratory survey of content strategy professionals, is currently available in the Proceedings of the 40th ACM International Conference on Design of Communication. In the article, Suzan...
