by Guiseppe | Feb 4, 2026 | UX
Artificial intelligence is no longer a fringe technology for businesses. According to a recent report from the U.S. Census Bureau, AI tools are increasingly being integrated into everyday business operations, from customer service to internal decision-making. What...
by Guiseppe | Jan 27, 2026 | Artificial Intelligence, Technical Communication, UX
Recent conversations about AI often frame it as a replacement. AI replaces designers. AI replaces writers. AI replaces coders. What gets lost in that framing is the reality of how work actually happens inside organizations. A recent report from Figma on shifting roles...
by Guiseppe | Jan 21, 2026 | Artificial Intelligence, Technical Communication, UX
The idea that AI could completely replace coders is no longer speculative. Tools that generate, refactor, and debug code are increasingly framed as substitutes for human developers rather than supports. That framing matters, because when AI replaces coders, it also...
by Guiseppe | Nov 12, 2025 | Personas, User Research, UX
In my newest article with Michael Kerr Griffin, Using Personas as a Multidisciplinary Design Tool for Social Justice in Engineering, we propose a structured workflow for bringing personas into engineering design so human factors sit alongside feasibility and...
by Guiseppe | Nov 3, 2025 | Education, Jobs, UX
The UX job market is evolving fast, and technical communication programs need to keep up. In my new article with Bremen Vance, UX Research, Management, and Design: What a Textual Analysis of UX Job Ads Means for Technical Communication, published in IEEE Transactions...
by Guiseppe | Sep 15, 2025 | User Research, UX
User research methods are now at the heart of organizations that develop products and services ranging from mobile apps to healthcare programs. But not all organizations approach user research in the same way. In my new chapter in the book Tactical Approaches to...
