by Guiseppe | Nov 3, 2025 | Education, Jobs, UX
The UX job market is evolving fast, and technical communication programs need to keep up. In my new article with Bremen Vance, UX Research, Management, and Design: What a Textual Analysis of UX Job Ads Means for Technical Communication, published in IEEE Transactions...
by Guiseppe | Sep 15, 2025 | User Research, UX
User research methods are now at the heart of organizations that develop products and services ranging from mobile apps to healthcare programs. But not all organizations approach user research in the same way. In my new chapter in the book Tactical Approaches to...
by Guiseppe | Sep 9, 2025 | UX
Artificial intelligence is transforming workplaces across industries, and technical communication is no exception. Yet despite the attention AI receives in the media, we still know very little about how practitioners in our field are actually using it. That is why we...
by Guiseppe | Aug 26, 2025 | UX
The past few years have been filled with breathless headlines about artificial intelligence transforming the workplace. But behind the hype, the reality is more complicated. According to MIT’s 95% AI failure study that has been making the rounds, most AI projects...
by Guiseppe | Aug 18, 2025 | UX
Generative AI has been heralded as a transformative force in the workplace, but what does that actually mean for specific professions? A recent study by Tomlinson et al. (2025) offers one of the clearest snapshots yet of the occupational implications of generative AI,...
by Guiseppe | Apr 28, 2025 | Artificial Intelligence, Contextual Inquiry, Technical Communication, User Research, UX
As technical communicators and UX researchers, we know that asking the right questions is the foundation of meaningful design. Contextual inquiry, or observing users in their environments and probing into their workflows, has long been a cornerstone method. But as...
