by Guiseppe | Jun 10, 2015 | Education, Personas, Technical Communication, User Research, UX
Kirk St.Amant and I sat down recently with Ryan Weber, Director of Business and Technical Writing and Director of UX Programs at University of Alabama-Huntsville, for an episode of his technical communication podcast 10 Minute Tech Comm. We discussed our recent...
by Guiseppe | Jun 3, 2015 | Education, Technical Communication, Usability, UX, Writing
Susan Tacker is User Experience Manager for Teradata Applications in Raleigh, NC, and holds degrees in English, Journalism, and Human Factors in Information Design. She founded the Houston, TX chapter of UXPA in 2013 and served as Executive Director. She is currently...
by Guiseppe | May 20, 2015 | Content Strategy, Digital Marketing, Education, Technical Communication, UX
How do I learn about UX design? This is a question I get frequently from students, clients, and fellow practitioners alike. With UX becoming an increasingly hot field in the last five years–and with related fields like technical communication, digital marketing,...
by Guiseppe | Apr 29, 2015 | Blogging, Content Strategy, Digital Marketing, Education, Technical Communication, Writing
This is a guest post by Connor of FirstSiteGuide. Connor is a professional writer and blogger. He’s passionate about helping other writers take their craft to the next level. It’s Not Too Hard My blogging tips for beginners always start with a sort of disclaimer: you...
by Guiseppe | Apr 22, 2015 | Content Strategy, CRO, Digital Marketing, Education, PPC, SEO, Social Media, UX, Writing
Hanna Gnann is Digital Marketing Manager at Global Knowledge. She is responsible for elevating the company’s digital presence in the U.S. to drive new sales and retention. Hanna has a wealth of previous experience in digital advertising, most recently at WRAL.com....
by Guiseppe | Apr 15, 2015 | Content Strategy, Digital Marketing, Education, Technical Communication, UX, Writing
I have encountered a belief amongst some members of the tech sector that jobs in technical communication are “going away.” The reasons for this are variously cited as: changes in technology, the growing pervasiveness of user-generated content, and the...
