by Guiseppe | Jun 2, 2016 | Project Management, Students, Teaching, Technical Communication, UX
One of my newest articles, “Managing experiences: Utilizing user experience design (UX) as an Agile methodology for teaching project management,” is currently available in the International Journal of Sociotechnology and Knowledge Development. In the...
by Guiseppe | Apr 28, 2016 | Content Strategy, Education, Students, Teaching, Technical Communication, User Research, UX
My article with Jack Labriola, iFixit myself: User-generated content strategy in “the free repair guide for everything,” is currently available from IEEE Transactions on Professional Communication. In the article we present a study on the content strategy behind...
by Guiseppe | Feb 26, 2016 | Blogging, Content Strategy, Digital Marketing, Non-Profit, Technical Communication
Non-profits provide necessary services to communities in need, services that include domestic violence intervention, relief from homelessness, and donations of food and other items. At the same time, non-profits must reach a variety of community audiences to sustain...
by Guiseppe | Feb 2, 2016 | Intercultural Communication, Participatory Culture, Technical Communication, UX
Technical Communication, the journal of the Society for Technical Communication (STC), is soliciting article proposals for an upcoming special issue that will examine how technical communicators can design for new kinds of user experiences in international,...
by Guiseppe | Jan 14, 2016 | Education, Participatory Culture, Service-Learning, Teaching, Technical Communication, UX
Several members of industry and academia have asked me recently how I go about teaching UX. One way I’ve successfully done so is through service-learning. What Is Service-Learning? Service-learning puts students in the position to learn about a topic while at...
by Guiseppe | Jan 8, 2016 | Career Development, Education, Project Management, Technical Communication, UX
I recently edited a special issue of the International Journal of Sociotechnology and Knowledge Development on the topic of Managing UX Projects. In Part 2 of this special issue, several scholars from the field of Technical and Professional Communication (TPC)...
